User Onboarding
User Onboarding Software That Gets New Users to Value
Walk every new signup to their first win inside your product — a tour they finish, not a doc they skip.
$19/mo flat — no per-user pricing. No credit card required.
Day one decides the trial
Reach the aha in one session
A three-to-five step tour takes a new user straight to the action that shows what your product does.
Right tour for each signup
Admins get setup, invited teammates get their workflow. Segment by plan, role or any attribute.
See where they drop off
Per-step completion shows the step that loses people, so you fix the tour instead of guessing at the activation rate.
Everything the first session needs
Product tours
Welcome them on first login
A product tour starts the moment a new user lands, points at the exact buttons that matter, and ends on the first real action. Build it by clicking your live app in the visual builder — no engineering ticket.
How product tours work- Dashboard
- Projects
- Analytics
- Settings
Welcome to Acme
Let's create your first project — it takes about a minute.
Targeting
Show each segment its own path
Pass plan, role or signup date and pick who sees what. Trial users get the basics, upgraded accounts see what they unlocked, and frequency capping makes sure nobody sits through it twice.
Targeting by user attributesAudience Targeting
Control who can see this based on user attributes
This will not be shown to anyone. Configure audience targeting before publishing.
All users will see this when it matches the URL pattern.
Only users matching the rules below will see this.
Show only if the user matches all of the rules below
Rules
Tooltips
Keep helping on the tenth visit
Onboarding doesn't end with the tour. Persistent tooltips sit on the controls people still ask about, so the second week is as guided as the first.
See in-app tooltipsWorkspace settings
Workspace name
Custom domain
Serve tours from your domain
Point a CNAME at StepsKit and everything loads from tours.acme.com.
Set up your domain →
Default language
The beacon is live — hover it.
Surveys
Ask how it went
Run a two-question in-app survey right after the aha moment, while the experience is fresh. You'll know whether the guidance landed or merely got clicked through.
See in-app surveysQuick question
How was your experience with the new editor?
Tap a face — this card is real.
NPS 62
1.4k responses
Live on this page
It's running on this page right now
That button plays a real StepsKit tour from a real project, through the same embed a customer installs. Nothing is mocked — here's the recipe.
- Trigger
- Manual — the button calls playTour(id)
- Audience
- Everyone, no identification needed
- Frequency
- Uncapped, so you can replay it
- Buttons
- Next only; Done goes to signup
- Page rule
- /solutions/user-onboarding
- Built with
- The visual builder, in about 3 minutes
- 1A welcome modal, anchored to nothing.
- 2A callout on the first feature block, page dimmed.
- 3A callout on step one of how it works.
- 4A callout on the first use case, positioned above.
- 5A closing modal whose one button opens signup.
How it works
- index.html
<script async src="https://cdn.stepskit.com/stepskit.latest.js" data-api-key="sk_live_a3f...">< 15 KB gzippedZero CWV impact1Install once
An npm package or a script tag — any framework, under two minutes.
- 1Next2
Build by clicking
Point at elements in your live app and write the copy, or let an AI agent draft it.
- Onboarding tourLast 30 days1.2k views87% completion3
Publish and watch
Set the audience, go live without a deploy, and read completion per step.
Where it pays off
First-login walkthrough
Five steps from the dashboard to a created project. Aha in under two minutes, not after a tour of every menu.
Trial-to-paid activation
Walk trial users through the workflow that converts, and drop a play-by-link URL into the trial-expiry email so the tour starts on click.
Plan-upgrade onboarding
A tour triggered on plan change shows what they just unlocked, so the upgrade feels worth it on day one.
Invited teammates
The second user never needs the setup tour. Target invited users with the workflows they'll actually use.
FAQ
Frequently asked questions
Stop losing users before they see the value
Build your first tour in 5 minutes. No engineering ticket, no credit card required.